Returns & Refunds Policy

Last Updated: August 20, 2026

Due to the nature of our products and wholesale distribution model, all sales are final. We do not accept returns, exchanges, or refunds once an order has been processed or shipped.

Customers are responsible for reviewing all product descriptions, quantities, shipping information, and order details carefully before submitting an order.

Damaged, Defective, or Incorrect Shipments

If an order arrives damaged, defective, or materially different from what was ordered, please contact us through our Contact Us page promptly after delivery.

Please provide the order number, a description of the issue, and photographs of the product and shipping packaging when applicable. We will review the claim and determine the appropriate resolution based on the circumstances.

Order Cancellations

Cancellation requests must be submitted before an order has been processed or shipped. We cannot guarantee that an order can be canceled once it has been submitted.

Once an order has been processed or shipped, it is considered final and is not eligible for cancellation or refund.

Shipping Charges

Shipping, freight, handling, and related charges are non-refundable except where required by applicable law or when we determine that an error was made by us.

Payment Disputes

Customers are encouraged to contact us through our Contact Us page first if there is a problem with an order so that we have an opportunity to investigate and resolve the matter.

Legal Rights

Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded under applicable law.